Privacy & Cookies
Privacy Notice
General
Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of your personal data. Teresa Harcourt is the 'Controller' of the personal data that you provide to us via this website. The data that we collect and how we use it is outlined below:
Collected Information
Should you contact us via email, we will collect basic personal data such as your name and email address plus any other information you may care to share with us at that time - this may include for example, your address and phone number and details of your enquiry.
Why we need your data
Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our osteopathy services. We will not at this time collect any personal data from you beyond which is required to provide and oversee this service to you.
What we do with your data
The personal data we collect is processed by the Controller. Third parties will not have access to the personal data collected without your prior consent, unless the law permits. Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on to a third party. All reasonable steps are taken to ensure your data is kept secure.
How long we keep your data
Where a paid service has been provided, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, beyond which it will be reviewed and if no longer required, deleted/destroyed.
What are your rights
You may at any time request to see the personal information of yours that we currently have and what is included in those records. If at any point you believe that information to be incorrect, you can request to have it amended.
Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, you may contact us to have the matter investigated. Please write to: The Controller, Teresa Harcourt, St Ives Osteopathy, Carbis Bay Dental Care, St Ives, TR26 2SF.
Please allow us sufficient time to investigate the matter (30 days). If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns
Cookie Policy
Cookies in Use on this Site
By using our websites (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.
We reserve the right to make changes to our Cookie Policy without prior notice. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to our Policy and any such changes.
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Our cookies help us to provide interactive features to make our website work as you'd expect including improving the speed and security of our site. Most of our cookies simply expire when each browsing session ends.
We do not use cookies to track or collect any personally identifiable or sensitive information or to pass personally identifiable data to third parties.
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies, however, doing so will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies by visiting the site below:
Should you have any queries regarding our Terms, Privacy Notice or Cookie Policy, please telephone or write to us.
Hyperlinks and 3rd Party Sites
The Site may contain hyperlinks or references to third party websites. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site so you would need to refer to their own terms, privacy and cookie policy for details of what information they collect and store.